We are seeking a dedicated and proactive Team Leader to join our dynamic secured litigation team. The ideal candidate will be responsible for the day to day running of a team of paralegals, ensuring work is carried out to the highest standards of accuracy and quality and in line with department productivity, goals and morale.
Your day-to-day responsibilities will include:
- Manage all responsibilities for your team and specifically manage resources to ensure full productivity and client service is achieved at all times
- Monitor the performance of your team and provide feedback as necessary to ensure the highest standards of accuracy and quality in order to achieve targets and objectives
- Complete monthly quality monitoring, feedback and coaching of team members to ensure that quality standards are achieved
- Run weekly team briefs, communicating key messages (for example team performance) and ensure that all important developments are passed on and the teams are consistent with regulatory and commercial processes and procedures.
- Oversee day-to-day operation of your team
What's in it for you?
We believe great work deserves great rewards. Heres what you can look forward to:
- A competitive salary package that reflects your skills and experience
- Company pension scheme
- 22 days holiday plus bank holidays, with the option to buy additional days through our holiday purchase scheme
- Health cash plan to help cover every day healthcare costs
- Critical illness cover
- Discounted legal services for when you need professional support
- Reduced gym membership rates to support your wellbeing
Qualifications
- Proven experience in a similar position.
- A sound knowledge of all aspects of the Debt Recovery process is preferred
- The ability to direct and motivate staff to meet fluctuating levels of demand
- Excellent communication skills
- Ability to analyse problems and provide effective solutions
- Ability to empathise with clients, whilst retaining an objective and realistic approach to individual circumstances
- Think creatively to overcome barriers and produce alternative solutions to problems
- Be forward thinking and have a proactive way of working
- Manage time effectively to plan and organize key priorities for the month to ensure key deliverables are met.
A bit about Ascent
Ascent Performance Group are a highly successful legal and financial services company; we work with other large financial service companies to support individuals during uncertain times.
We live by ourfive core values:
- Be pioneering
- Be approachable and caring
- Be tenacious
- Be efficient
- Show integrity
Further Information
As part of the Ascent on-boarding process all successful applicants are required to complete the groups employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.