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Residential Property Paralegal£25,000 - £30,000Cardiff or Bristol/Hybrid Salary &amp; benefits: <ul><li>Salary at competitive rates and dependent on experience</li><li>22 working days' annual leave</li><li>Employer's Pension Scheme</li><li>Firm wide bonus scheme</li><li>'Work from home'</li><li>Financial contribution scheme</li><li>Flexible working</li><li>Bonus Scheme</li><li>Free Parking</li><li>Discounted Legal Services (own property)</li><li>Free eye test</li><li>Free Employee Assistance Programme</li><li>Hybrid/~Flexible Working</li><li>Training &amp; development opportunities</li><li>Workplace pension</li><li>Family friendly approach</li><li>Gift work anniversary and birthday</li><li>Amazon voucher for team of the month</li></ul>Location: Bristol/Cardiff officeReports to: Head of Department / PartnersPurpose: To support the Head of Department/Partners in the provision of legal services by providing legal and administrative assistance to fee earners and clients.Key Responsibilities <ul><li>To assist fee earners in the management of their caseload by actioning legal procedures as directed by the fee earner.</li><li>To assist fee earners in the management and progression of their caseload by dealing with file related queries either face to face or by telephone.</li><li>To assist fee earners in the processing of matters in a timely and cost effective manner.</li><li>To support fee earners in the maintenance of files by effective file management.</li><li>To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the fee earner.</li><li>To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary.</li><li>Assist in the opening of client files and updating their records onto the case management system.</li><li>Provide general administrative support in the following areas: photocopying, faxing, scanning, binding documents and deeds, filing and archiving.</li><li>Provide support with Land Registry searches and other searches as required.</li><li>To ensure that billing takes place promptly and that outstanding balances are collected as soon as feasible.</li><li>To use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm's standards and legal requirements.</li><li>To improve and enhance the firm's client base by effective liaison with existing clients.</li><li>To maximize the firm's potential to cross - sell services by identifying appropriate opportunities.</li><li>To manage own work allocation, productivity and quality of work under supervision.</li></ul>Personal Qualities Managing Yourself<ul><li>Self-motivated and willing to take responsibility for organising your own activities to ensure that all targets and quality standards are met.</li><li>Copes effectively in demanding circumstances</li><li>Good time management, adopting a flexible approach to work.</li><li>Demonstrates persistence and commitment to completing tasks and objectives.</li><li>Delivers work output to the required standard.</li><li>Pays attention to detail and quality of work.</li><li>Demonstrates a commitment to improving working practices and supports company plans and policies.</li></ul>Working with People <ul><li>Ability to build and maintain working relationships with others and act as a role model for the values of the Firm.</li><li>Operates effectively as part of a team encouraging others to contribute ideas and seek improvements.</li><li>Willing to offer help to all colleagues to ensure company success.</li></ul>Problem Solving <ul><li>Demonstrates sound judgement and good decision making when dealing with problems.</li><li>Able to identify a problem arising and can develop a solution or take the correct course of action.</li><li>Knows when to seek guidance or further input from others before taking action.</li><li>Checks that information is accurate and complete.</li><li>Looks for new solutions to problems as well as tried and tested methods.</li></ul>Communication Skills <ul><li>Able to express oneself both orally and in writing in a clear and constructive way.</li><li>Willing to ask questions, listen to others views and accept advice.</li><li>Willing to contribute ideas and seek improvements.</li><li>Good client / introducer handling skills both by telephone and face to face.</li></ul>Experience Required Essential <ul><li>Practical experience of working in a legal office environment.</li><li>Practical experience of working in an office administration capacity.</li><li>Practical experience of handling client enquiries both face to face and by telephone.</li><li>Computer literate with good keyboard skills and used to word processing packages (preferably Microsoft Word).</li><li>Practical experience of property transactional work</li><li>Benefits</li></ul>For a confidential discussion please contact Daniel Mason at our head offices

1 Permanent Job in Cardiff, UK