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Legal Assessment Specialist - Lawhive

Legal Assessment Specialist - Lawhive

companyLawhive
locationLondon, UK
remoteRemote/home working
PublishedPublished: Published 1 week ago
Partial QWE - SQE route
Full time
< 1 years of experience
not stated
Role CommencementAs soon as possible
SRA QWE competencesClear Oral and Written Communication (SRA competences C1) | Client relationships (SRA competences C2) | Applying legal principles (SRA competences A4) | Professional workplace relationships (SRA competences C3) | Self-management (SRA competences D1) | Working in professionally regulated environment (SRA competences A1)

About Us

We’re on a mission to make sure everyone has access to the law.

Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer specifically built for consumer legal work.

Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We’re passionate about levelling the playing field and believe access to the law should be a basic utility in society.

Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the Solicitors Qualifying Exams (SQE).

We have backing from leading US and UK VC funds and from founders and executives who've built some of the biggest startups like Bloom & Wild, Primer, SignalAI, Spotify, Meta, Curve, Monzo, Tide.

The Role

We’re hiring a Legal Assessment Specialist to join our excellent front-line customer team helping clients access the legal services they need.

Reporting to the Customer Operations team, every member of the Legal Assessment team is talking to customers consistently, using our knowledge base, tooling and the support of our team to ensure clients are getting the best and most appropriate legal help. Every LAS is directly involved in our process and product, and can help to shape a fast moving legal technology start-up.

What the job involves

  • Communicating directly with clients who approach Lawhive for legal help
  • Assessing legal problems and proposing solutions
  • Answering client questions and handling objections (via phone, email and webchat)
  • Being on the look-out for opportunities to improve our product and processes
  • Transforming the way people access their legal rights and making legal help accessible to everyone!

Requirements

  • You’re opinionated AF and want to help us change the legal system for the better
  • You have a demonstrable understanding of the law -- either you've worked as a paralegal, have a law degree or have practical experience dealing with consumer legal issues - e.g. working at citizens advice
  • You’re able to communicate clearly and have experience on the phone -- ideally talking through legal matters with clients
  • You have an active interest in sales and possess a "sales mindset"
  • You understand the importance of being commercially aware
  • You are highly organised and can demonstrate your attention to detail
  • You’re motivated and ambitious. You are capable of learning and adapting in a fast changing startup environment

Desirable

  • You’ve had experience in a sales role or can show a demonstrable interest in sales
  • You have been an early hire at a high growth startup

Benefits

✈️  34 Holidays (25 days annual leave + your birthday off + bank hols in England)

🏠  Quality home workstation setup/equipment

💰  Equity (Share Options)

💰  Pension

⛳️  Regular team building activities, socials, and annual retreat!

Required degree level

  • Law degree/GDL/CILEX level 6 or equivalent

Years of experience

  • < 1 years of experience

Salary range

  • not stated

Required skills

  • Highly organised
  • Attention to detail
  • Commercial awareness
  • Highly motivated
  • ambitious